Frequently Asked Questions

How long will one container last me?

Every body is different and may require more or less each day. Since we have been clinically-proven to offer 48-hour odor protection, you may find you can go longer than a day without re-applying.

The typical usage for underarms is a plump, pea-sized amount. The typical private parts require only half that amount.

The 2.0 oz propel container will offer 100 uses for underarms (two armpits) or 200 uses for private parts. The 3.5 oz container will offer 175 underarm applications (two armpits) or 350 private parts uses.

Try both containers and see which works best for you.

Unlike other deodorants, you’ll discover that with regular use (after one to two weeks), it will become unnecessary to apply Lume every day – using less product, less often.

 

Why doesn’t my airless pump dispense?

 

The container is not defective, the airless pump has lost its prime. This has happened with several of our containers shipping out of Chicago during the cold winter weeks.

The good news it’s easy to restore.

There is a little hole in the bottom of the container. If you take a sturdy opened paper clip or an optical screwdriver and push up (sometimes you will have to push hard) to elevate the platform holding the cream while you pump, this should resolve the issue.

Here is a link to a video.

Does your deodorant require a pit detox?

No. Unlike competitive products, Lume does not require any transition period to prevent irritation. We do not contain baking soda which can lead to chemical burns in your underarms. We know that other aluminum-free deodorants on the market, whether they contain baking soda or not, have a pH of 8-9, which is about the pH of soap. It can irritate skin and they are hoping your pits will adapt. We offer a much different approach that doesn’t cause the irritation seen with high pH deodorants.

Does Lume deodorant stain your clothing?

No. Lume’s patented formula is water-based and does not leave stains in your clothing. Aluminum and baking soda can cause the underarms of your shirts to discolor, and the waxes in those products don’t wash out well, leaving residual stains, discoloration and hard to wash out body odor. We have all been there. You no longer need to throw out a dozen white t-shirts every year. Welcome to the NEXT GENERATION of body odor control.

Can I use either container of product for both underarms and private parts?

Yes! Lume is one amazing formula applied two ways. We are an external, total-body-odor-control product. Welcome to the NEXT GENERATION of body odor control. Please refer to the Getting Started page to understand the method to apply to underarms and private parts.

Where exactly do I apply it for underarms?

Most perspiration happens in the hair-bearing areas of your underarms. When you fold your arms down and consider where the hair bearing-areas touch, you need to apply beyond the hairy pit parts to get maximum odor prevention. Apply the cream to your underarms to cover the hair-bearing area and two inches beyond that border (to include the folds of your triceps and between your biceps and deltoid).

Because we are a (water-based) cream that rubs into the skin and not oil or wax-based, it becomes INVISIBLE on your skin. Although every deodorant really should be applied to this same area, they are not because they are not invisible and would leave visible stains on clothing.

Where do I apply it for private parts?

Frankly speaking….

Ladies – Working from front to back (never work from back to front due to increased risk for urinary tract infections), apply to the clitoris and clitoral hood, between the labia majora and minora (NOT inside the vagina or around the urethra), continuing back further to the perineum (the space between the rectum and vaginal opening) and sweeping up between your butt cheeks to your tailbone. Wash your hands, especially after (for goodness sake).

Guys – Apply around the base of your penis and between the folds of your legs, working back to the space between your scrotum and rectum, sweeping back between your butt cheeks and up to your tailbone. Wash your hands, especially after (for Pete’s sake).

If I have private parts odor, how do I know I do not have an infection?

Odor most often happens as a result of bodily fluids coming into contact with external bacteria commonly found in your GI tract. I have proven that the odor that occurs is the exact same odor women experience with more common types of vaginal infections – but most of the time it is NOT an infection. If you have persistent concerns below the belt despite using Lume externally, here are some strong indicators you should see your doctor:

  • A change in discharge from clear, white or pale yellow to a green, grey or dark yellow may indicate a vaginal or internal infection.
  • Persistent itching
  • Pain, fever or burning when you urinate
  • Discharge texture can change throughout your cycle and life, too. Normal vaginal discharge may be thicker like a paste, clear and thin or thicker like an egg white, sticky or stretchy. If discharge becomes foamy or chunky like cottage cheese, you need to get it checked out.

Lume Deodorant is a great product to use in conjunction with treatments you may receive for Bacterial Vaginosis or other vaginal infections.

How does Lume Deodorant work?

Lume Deodorant works by completely halting the odor-causing reactions on external skin. Other products say they inhibit bacterial growth, and we do that too, but we also do not allow the bacteria to gobble up fluids like sweat, semen, urine, and blood that lead to odor. We are unlike any other product on the market today. Welcome to the NEXT GENERATION of body odor control.

A lot of people think they are experts. Do you really know what you are talking about?

Shannon Klingman, M.D., is a board-certified OB/GYN who discovered that doctors all-too-frequently over-treat women complaining of odor with unnecessary intravaginal antibiotics. Dr. Klingman patented her solution and now arm women with confidence, security, and empowerment.

As a medical resident. Dr. Klingman began treating patients complaining of odor and looking for a solution. So, she gave them one, usually in the form of an antibiotic they didn’t truly need. Some did, most didn’t, and she moved on to the next patient and didn’t think about it again. But she actually did. A lot! She discovered that most patients really didn’t have anything bacterial or infectious, but that was how they were being treated. Doctors rarely call patients and say, “Hey your testing was negative and you don’t really need that vaginal gel or oral antibiotics after all.”  Rather, these doctors called them to report, “Labs and cultures are negative for infections so I’m not sure what that was all about, but let me know if it happens again.” Go figure!

Then it happens again and the patient is convinced it is her. Something is just wrong with her, and she embraces the self-doubt and insecurity that comes with it, self-remedying with all the stuff the market says she needs, but nothing is ideal and the vagina is blamed once again. We needed Lume!

If your symptoms of odor persist after using Lume Deodorant for private parts, you should see your doctor. Lume Deodorant is not designed to diagnose or treat, or serve as a replacement for medical attention. Women know their bodies and now have an everyday solution for an everyday problem that will no longer be a concern. How great is that?

Can I use this Lume Deodorant anywhere I have odor?

If the odor is external, apply away. We have had both women and men share stories of using Lume Deodorant under their breasts, in tummy folds, their belly buttons, and feet. It is definitely not just for underarms and private parts.

Does Lume Deodorant control wetness?

Lume Deodorant does not contain aluminum, so we are NOT an antiperspirant. Sweating is natural and necessary but it doesn’t have to lead to odor. While Lume does contain ingredients that help to reduce wetness on your skin, it does not block sweating. You will notice that over time your wetness without odor bothers you less and the long-lasting odor protection is of greatest value.

Is aluminum really bad for you?

Lume Deodorant is “accidentally” aluminum free. Dr. Klingman set out to solve a problem and aluminum played no focus or role in the solution. Instead, the focus was on feminine odor and to treat it safely. In solving the problem, with a natural focus, it just so happened that the ingredients did not contain aluminum. This is an added benefit because aluminum stains our shirts yellow and doesn’t control odor well. The products that contain aluminum are so heavily scented you cannot wash the waxy mess out of your clothing. We don’t’ like aluminum for those reasons.

Many people are now looking for aluminum-free deodorants because of concerns that aluminum causes cancer and Alzheimer’s disease. The claims for causing breast cancer are unfounded and Alzheimer’s association will require more studies.The paraben preservatives act as an estrogen and are probably going to prove to be more concerning than aluminum. Thankfully, Lume doesn’t use those either.

Can I use this for my teenager?

Yes! Confidence matters more in teen years than during any other time in our life. It is a tremendous product for their underarm odor, private parts odor caused by menstruation, exercise and polyester leggings and tights. We are aluminum free, paraben free, baking soda free, propylene glycol free and artificial fragrance oil free.

I have tried nearly all products currently on the market today, aluminum or otherwise - all of them fail me. How well does this product actually work?

Princeton Consumer Research put Lume to the test in one of the hottest cities in the country, St. Petersburg, FL, during the hottest time of the summer (August) with some real stinkers (like us). Barrie Drewitt, the worldwide “odor guru,” has been testing deodorants (and sniffing pits) for over 20 years, and works with all of the industry leaders. He is tough. He is trusted…and it seems Lume took him by surprise!

Real women, with real body odor, underwent a 10-day “wash out” where they refrained from using any deodorant or antiperspirant product on their underarms (can you even imagine?). This is an important step because most antiperspirants and deodorants contain waxes and oils that leave a residue behind that doesn’t wash off after just a few showers. We needed to make sure Lume wasn’t affected by any other previously-applied product.

They then “primed their pits” for 3 days and on the 4th day, after Lume application, were given a clean, white cotton t-shirt to wear for the next 24 hours. This is critical because body odor can really get stuck in your clothing when using waxy antiperspirants and deodorants.

Subjects were evaluated for body odor and graded at 24 and 48 hours, after proper Lume application, by expert B.O. detector, Barrie Drewitt and his team. These odor judges can detect even minute B.O. thresholds, well beyond the average human sense of smell, so these are some tough judges. Nothing escapes them and they grade completely blinded, not knowing which product is placed on which subject.

Lume Deodorant for Underarms & Private Parts dramatically reduced underarm odor at 24 hours and that control just kept going up to 48 hours.

Lume Deodorant has worked so well for me on most days, but not others. Why is that?

Beware of B.O. that gets stuck in clothing! Those nasty, waxy, oil-based deodorants and antiperspirants that contain aluminum bind to the materials in your clothing. All it takes is a little bit of body heat and moisture to activate that lovely familiar smell of B.O. The B.O. gets into clothing two ways – it either bleeds into clothing after it forms on your underarms, or bacteria and sweat latch onto clothing separately and have a party in your hamper long after you have taken the clothing off. Lovely….huh?

Be careful not to blame Lume Deodorant for what other products leave behind. Lume Deodorant washes out of clothing and does not leave stains.

How can I get persistent B.O. out of clothing?

If the article of clothing is old, throw it away. There is no hope. Pre-treat your clothing, betrayed by past antiperspirants or deodorants. Use an enzyme detergent like Persil or Nature’s Miracle (found in pet stores) to pre-treat the armpits of your clothing, after you wear and before you hamper them. Make a diluted solution of Persil or use Nature’s Miracle at full strength. Keep it in a spray bottle by your hamper, in your kid’s gym bag or in your laundry room. Know that some people have had success using white vinegar before hampering (a few hours before laundering), but this doesn’t work for everyone or all the time.

If you use Lume every day, it should wash out like a charm.

Is Lume Deodorant safe to use during Pregnancy and Breastfeeding?
Lume Deodorant is safe to use during pregnancy or while breastfeeding. Less than 1% of the formula is essential oils. Rest assured we created this with you in mind.  Check out “Our Story” on our website if you are interested in learning how we discovered the wonder of Lume.
Does Lume use Secure Checkout for my payments?

We take your data security very seriously, and we do not store any of your credit card or payment information on our website or on our servers. Our payment provider, Stripe, is the leading online payment service and handles your payments to Netflix, Lyft, Salesforce, Slack, Target, and many other huge retailers. Basically, you can trust that your data is safe.

Tech details: Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Stripe.

Don’t see what you’re looking for?

Reach out to us at support@lumedeodorant.com.
We want to know what is on your mind! Chances are it’s on someone else’s, too.

Lume’s got you covered